Learning and developing a host of new skills to begin a new career
Prepare for a successful career as an administrative assistant, customer service representative, office manager, receptionist, and more. This program provides detailed information on customer service skills, de-escalation techniques, organizational and technological tools as well as the basics of accounting, purchasing, and office machine operations. The program also offers a special focus on workplace readiness skills combined with Northstar Digital Literacy certifications.
Complete the Administrative Professional Training certificate program in 2 months, and enter the job market with new skills perfectly suited for entry-level administrative roles in a variety of settings including medical offices, law firms, banks, social and human services agencies, and more.
45 hours classroom instruction | 15 hours work-readiness training | 20 hours independent learning for certification exam | Hybrid
6 week program | morning classes
April, 2025
In-person meetings take place at our North Campus located at 220 Elmwood Avenue, Providence, RI
$200/session paid upon enrollment | Free Northstar Digital Literacy Certifications
Applicants must complete the application linked below. Once the application is submitted, an Admissions staff member will reach out to schedule an orientation, an English Proficiency (CASAS) test (if applicable), and to verify eligibility.
Please click the link below and complete the form to apply.
25 students per cohort
Dorcas International Institute of Rhode Island cultivates an inclusive community for immigrants and those seeking refuge by providing integrated services, fostering cross-cultural understanding, and nurturing strong partnerships for more than 100 years.